FAQs

1. What is your return and refund policy?

We currently do not accept returns. However, if your order arrives damaged or hasn’t been delivered, please reach out to us at info@cyneliabeauty.com. We’ll make sure to assist you as quickly and efficiently as possible.

 

2. What hair types is the Cynelia Leave-In Cream suitable for?

Our leave-in cream is designed to work for all hair types — curly, wavy, straight, thick or fine. It’s especially beneficial for dry, damaged, or frizzy hair.

 

3. What if I have an issue with my order?

If you experience any issues, feel free to contact us via email at info@cyneliabeauty.com  We’re here to help!

 

4. Are CYNELIA Beauty products available in stores or on other websites?

At the moment, our products are exclusively available through our official website: www.cyneliabeauty.com. This ensures you always receive authentic products directly from us.

5. I’m a retailer and I’d like to carry CYNELIA Beauty. Who should I contact?

Thank you for your interest in CYNELIA Beauty! If you’re looking to stock our products in your store, please reach out via our contact form or email us directly at info@cyneliabeauty.com. We’ll be happy to discuss potential partnerships.

6. Do you offer international shipping?

At this time, we only ship within Europe. We’re working on expanding our delivery zones and will share any updates as soon as worldwide shipping becomes available.

7. Where is Cynelia Beauty based?

Cynelia Beauty is proudly based in Greece, and all of our products are developed and produced within the EU under strict quality standards.

8. Is the Cynelia Leave-In Cream vegan and cruelty-free?

Yes! All of our products are 100% vegan and never tested on animals. We are committed to cruelty-free and ethical beauty.